Return Policy

Return and exchange policy

- The return or exchange of a product is a right for all our customers, and it includes all the products we offer on our shop.

- All the products offered on our shop are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.

- Returns or exchanges can be made if the product is in its original condition when purchased and packed in its original packaging.

- Return within three (3) days and replacement within seven (7) days from the date of purchase.

- Please contact us via the Contact Us page or via our phone numbers to request a return or exchange.

- Please take a picture and send the product with the city, address and order number specified so that it can be replaced by another product in case the product is corrupt or has a certain defect, or it is not used in accordance with the agreement.

- The amount is returned to the customer in full if the product he received is completely different from the product presented on our website.

-Any return shipping charges are at the customer's expense and are non-refundable, unless the error was made on our part

- We are not responsible for expectations of customer use of the products, which we did not mention on the product page on our website.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.